Support & Service - China Starwin Science&technology Co.Ltd

Company Info

China Starwin Science&technology Co.Ltd [China (Mainland)]

Business Type:Manufacturer
City: Xi'an
Province/State: Shaanxi
Country/Region: China (Mainland)

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Support & Service

The main goal of the China Starwin support staff is committed to providing our Satellite Communications customers with high quality, professional services & most convenience in the antenna selection , technical questions' answering , delivery guarantee, shipment arrangement , installation, testing, training, and maintenance areas at highest speed.

Antenna installation & Commissioning

Installation and testing products

Factory trial assembly and alignment support

Installation of earth station systems and electrical services

Commissioning & Verification test

Customer Training

Training include:

Antenna structure

Antenna RF theory

Antenna installation procedure

Antenna point to satellite

Antenna electrical/mechanical parameter verification

Wiring diagram

Controller commissioning and trouble shooting

Troubleshooting and preventative maintenance

Tailored to specific antennas and/or customer needs

Customer any time service : 24 x 7 x 365 Service

China Starwin Staffs answers calls any time -24 hours a day, 7 days a week, 365 days a year

Technical personnel available during non-business hours

Web any time service(tech#starwincom.cn)

Direct link to China Starwin technological department customer care section .

Technical assistance available within 1 working day via reply mail

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